> ## Documentation Index
> Fetch the complete documentation index at: https://docs.bubbl.so/llms.txt
> Use this file to discover all available pages before exploring further.

# Finding your Tickets

> Access, manage, and transfer your tickets all in one place — no emails, no printouts, just your phone.

### Where can I find my tickets?

To view your tickets:

<Tabs>
  <Tab title="App">
    1. Open the **Bubbl app**
    2. Tap the **Home** icon
    3. Tap **"My Events"**
    4. Click on "**Tickets**"

    You’ll see a list of all upcoming and past events you’ve bought or received tickets for.

    Click on one, and you will see **My Tickets** button, click here to have access to your tickets.

    <Tip>
      Tip: Save your ticket to your Apple Wallet for ease of access.
    </Tip>
  </Tab>

  <Tab title="Web">
    1. Go to [https://bubbl.so/profile/tickets](https://bubbl.so/profile/tickets)
    2. Tap the event
    3. Tap **"My Tickets"**

       > Tip: Save your ticket to your Apple Wallet for ease of access.
  </Tab>
</Tabs>

### Can I use my ticket from my phone?

Yes. Just show your QR code at the door.

### What if I didn’t get my ticket?

First, check **"My Tickets"** in your Bubbl profile. If your ticket doesn’t appear:

* Make sure you're logged in with the **same phone number** you used at purchase
* If it was a **gift**, check your notifications or messages for the transfer
* Check your **email** that you used to purchase the ticket, look into spam.
* Still can’t find it? Email us at [**support@usebubbl.app**](mailto:support@usebubbl.app) with the event name and your info you used to purchase the ticket

### What happens if my ticket is pending approval?

Some events require organizer approval before confirming your order. If your request is pending:

* You’ll see a **"Waiting for approval"** status in My Tickets
* If approved, the ticket will become active and scannable
* If declined, any temporary charge will be removed automatically (can take up to **10 business days**)