What Is the Orders Page?
The Orders page shows a detailed list of every ticket purchase for your event, whether it was bought online, through Tap to Pay, or gifted. From this page, you can:- View full order and buyer info
- Manage pending approvals
- Refund or cancel orders
- Export data
- See scan status in real time
It’s your complete sales and check-in overview.
How to Use the Orders Page
What You’ll See Inside Each Individual Order
- Tickets: Type and quantity purchased
- Price: Total paid (or free if $0 or gifted)
- Customer Info: Name, email, and contact details
- Purchase Date: Exact timestamp + relative time (e.g. “3 days ago”)
- Status:
- Scanned/Not Scanned
- Refunded
- Pending Approval
- Gifted
Browsing and Filtering
- Sort orders by name or purchase date
- Search by name, email, or ticket type
- Filter by ticket tier (via the app)
Click into an Order to See:
- Name and email
- Ticket tier and quantity
- Purchase total
- Purchase channel (web, app, Tap to Pay)
- Status (approved, pending, refunded, scanned)
- Email status (sent, not sent, opened, bounced)
- Admin actions and scanner history
Available Actions
- Refund or Cancel Order — Instantly reverse a purchase if needed
- Copy QR Link — Copy and send the guest’s QR if they lost it or didn’t receive it
- Manually Scan — Override and mark a ticket as scanned manually
- Approve Orders — Accept or decline any pending approval orders (e.g., private tables or RSVP-based access)
Exporting Orders
Click the Export button to download all order data for this event. This is useful for:- Sending to your door team or venue
- Reconciling payments or commissions
- Keeping a backup list in case of offline issues
Always Accessible
The Orders page is always live and available on both web and the Bubbl iOS app.Whether you’re prepping before the event, tracking sales in real time, or reviewing results after it ends — your full order history is just a tap away.
Stay on top of your sales, guest list, and check-ins — from anywhere, at any time.