Skip to main contentThe Event Orders Management page is designed for organizers to efficiently view and manage all orders related to a specific event. This page offers detailed insights into ticket sales, customer data, and order statuses. Below are the main features and functionalities:
Features
Order Details
- Tickets: Displays the type and quantity of tickets purchased in each order.
- Price: Shows the total price for the order.
- Customer Information: Includes the customer’s name and email address, allowing organizers to contact attendees if needed.
- Purchase Date: Indicates when the order was placed, with both exact timestamps and relative time (e.g., “2 weeks ago”).
Order Status
- Ticket Scanning Status: Displays the number of tickets scanned versus total tickets purchased (e.g.,
0/1 tickets scanned). This helps organizers track event attendance.
Actions
- Refund Order: The arrow icon allows organizers to issue a refund for a specific order if necessary.
- Resend Email: The email icon lets organizers resend order confirmation or ticket details to the customer.
Additional Functionalities
Search Orders
- A search bar at the top-right corner enables organizers to quickly find orders by keywords such as customer name, email, or ticket type.
Real-Time Updates
- The table dynamically updates to reflect changes in ticket scanning status, refunds, or other order modifications.
